Leading through Knowledge Management and Learning (Part I): QED’s KM Initiatives

As one of the international development community’s well-known providers of Knowledge Management and Learning (KM&L) services both in Washington, D.C. and overseas, QED has a unique perspective on how KM drives donor performance.  Over the last 13 years, we have delivered $45 million in KM services to USAID, Organization of American States (OAS), and numerous nongovernmental organizations (NGOs) and development contractors in the U.S. and the U. K.

QED has a dedicated KM&L business line that:

  • Develops and deploys KM strategies and systems;
  • Builds portals that engage donors, partners, government staff, and practitioners;
  • Creates meaningful taxonomies to give knowledge context and make it easy to find;
  • Manages communications and promote incentives to drive adoption;
  • Hosts in-person and online events to promote knowledge dissemination;
  • Connects people looking for domain expertise with peers who can support them; and
  • Runs online training, e-learning, small grant programs, and innovation challenges.

QED has developed custom KM strategies for 13 bureaus, offices, and Missions that have driven the deployment of an array of technologies, processes, and tools. Examples of this work include: